FREQUENTLY ASKED QUESTIONS
Yes. Product photography is shot from the actual item rather than rendered or taken from a supplier catalog. Colors can read slightly differently from one screen to another and small variations in a washed finish are normal, but the piece that arrives is the piece in the photograph.
Your order confirmation email is your receipt and it is sent as soon as the order goes through. If you created an account at checkout, every order and receipt is also listed on your account page, which is usually quicker than searching your inbox. Check spam and promotions before assuming it did not arrive.
Email admin@zicmadeclothing.com with your order number and tell us what you are returning and whether you want a refund or an exchange, and we will confirm the return address. You have 30 days from delivery and items need to come back unworn with the tags attached. The full process is on our refund and returns page.
Sometimes, but not always. Core pieces in the permanent range are usually restocked, while seasonal drops and limited runs often are not. If a specific size is out of stock, email us and we will tell you honestly whether it is coming back rather than leaving you waiting on something that is not.
Anywhere in the United States, including Alaska and Hawaii. Standard shipping is free on every US order with no minimum. The checkout confirms the available options and the expected timeframe for your address before you pay.